Shipping Policy

Thank you for shopping with us! Please read our Shipping Policy carefully to understand how orders are processed, shipped, and delivered.

Order Processing & Handling Time

  • Business Handling Time:
    All orders are processed within 1–2 business days after the order is placed and payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order is processed, it will be handed over to our shipping partner for delivery.

 Shipping & Transit Time

  • Business Transit Time:
    After dispatch, orders are usually delivered within 3–5 business days.

  • Delivery times may vary depending on:

    • Customer location

    • Courier service operations

    • Weather or unforeseen delays

⏳ Please note that delivery times are estimates and may occasionally be extended.

Shipping Cost

  • Shipping Cost:
    Shipping charges are calculated and displayed at checkout.

  • The final shipping cost depends on your delivery location and order details.

Shipping Coverage

  • We currently deliver to supported service areas shown during checkout.

  • Delivery availability may vary based on location.

Order Tracking

  • Once your order is shipped, tracking information (if available) will be provided.

  • Customers are responsible for monitoring their shipment using the tracking details.

 Incorrect Address or Delivery Issues

  • Customers must ensure that all shipping information is accurate at the time of placing the order.

  • We are not responsible for delays, failed deliveries, or losses caused by incorrect or incomplete addresses.

  • Additional shipping charges may apply for re-delivery.

Exchange Policy

  • Exchange Accepted: ✅ Yes

  • Customers may request an exchange within the specified exchange period after delivery.

  • To be eligible for exchange:

    • Items must be unused

    • Must be in original condition and packaging

    • Tags must be intact

📌 Exchange requests are subject to inspection and approval.
📌 Shipping costs related to exchanges may apply unless the issue is caused by our mistake.

 Damaged, Defective, or Wrong Items

  • If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

  • Photo or video evidence may be required for verification.

  • Approved cases will be resolved through exchange as per our policy.

 Delays Beyond Our Control

We are not liable for shipping delays caused by factors beyond our control, including but not limited to courier delays, natural disasters, strikes, or government restrictions.

 Contact Us

For any shipping-related questions, concerns, or exchange requests:
👉 Please visit our “Contact Us” page for support and assistance.